Collaboration, Government and Web 2.0

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Web 2.0 is very much about creating content and “creating together” is collaboration. the more minds that contribute to the problem, the more comprehensive and sound the solution. This blog is about communicating. I hope you will choose to contribute your thoughts to this blog (and others too).

There are many buzzwords that skirt the topic of collaboration tools. Some of these include; Social Media, Online Communities, Wiki’s, Groups, and more. At the end of the day, collaboration is about working together, sharing ideas and creating something more as a result of the synergy of working together. Outside of work, many of us are participating in professional online communities. For example, some of mine include; ResearchGATE, Twitter, govloop and LinkedIn in. Each of these communities allows me to expand my horizon of subject matter experts and gather new knowledge.

Internally, however, we must learn to collaborate. It’s not a given that the process will happen on its own, it must be fostered and supported to work. We have to be given the tools, the permission and the encouragement to work together more effectively. Workgroups, wiki’s, blogs, discussion forums, all allow us to do this. And we have to make an effort… set aside 5 minutes to contribute to something where you may have something to add. Comment on this blog, add to one of the wiki’s on here, start your own blog or wiki on a work topic that you could use help with and ask others to contribute to your thinking… you almost certainly can benefit from hearing another perspective than your own, or your close circle of colleagues.

At Natural Resources Canada (NRCan)

“[A]lmost half of the departments 6,200 employees have contributed content (emphasis added) to the NRCan wiki. Proudly boasting over 200,000 page views per week, Marj Akerly, chief information officer at NRCan, says almost every employee uses the wiki in some form. We’ve really worked hard over the last 2 years to see how this (wiki)_ can be used not only as a way to get information bust also as a valuable work tool.”

“Although these tools were initially implemented to create a better integrated knowledge base, Ms. Akerly says the adoption of social media within the department allows NRCan to become an employee of choice for next-generation workers.”

Social media is not about technology, its about collaboration and a culture of cooperation. How to work together more effectively and be open to new ideas. It’s about a can-do attitude as opposed to a can-not attitude. Be positive, be proactive and be a part of the solution.


Written by sjdixon

November 18, 2009 at 1:44 pm

Posted in Uncategorized

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